1. Agreement

By using dmindex.com, purchasing DMIndex Software or engaging DMindex services, you agree to these terms. If you do not agree, do not use the services. Business customers confirm they are authorised to bind their entity.

2. DMIndex Software subscriptions

  • Billing: plans are billed in Saudi Riyals monthly or annually as chosen at purchase; annual billing includes two months free. Prices exclude 15% VAT where applicable.
  • Renewal: subscriptions renew automatically until cancelled. Cancel any time before the next billing date; access continues through the paid period.
  • Your data: you own your data. On cancellation you may export it; we delete it per the privacy policy retention schedule.
  • Acceptable use: you may not resell the service, probe its security, or use it to issue invoices that misrepresent real transactions — e-invoicing laws (including ZATCA rules) apply to your use.

3. Compliance responsibility

DMIndex Software implements ZATCA requirements as published by the Authority. You remain responsible for issuing accurate invoices, registering for VAT, choosing correct tax rates, and meeting wave deadlines for your business. Laws change; we update the software, and we will notify customers of material changes.

4. Marketing services

Agency engagements are governed by the plan description and order message confirming scope, fee and term. Either party may end ongoing retainers with 30 days' written notice; work completed to the end date remains payable. Performance outcomes (rankings, leads, ROAS) are targets, not guarantees, unless a written guarantee states otherwise.

5. Warranties & liability

Services are provided "as is" with reasonable skill and care. To the maximum extent permitted by law, either party's total liability is limited to fees paid in the 12 months preceding the claim. Neither party is liable for indirect or consequential losses. Nothing here limits liability that cannot be limited by law.

6. Intellectual property

The website, software, brand and content belong to DMindex. You receive a licence to use the software for your internal business during your subscription. Client logos and case studies are used with permission or as publicly available.

7. Termination

We may suspend or terminate access for material breach (including non-payment) after notice, or immediately where fraud or legal risk requires it. Sections that by nature should survive (liability, IP, payment obligations) survive termination.

8. Governing law

These terms are governed by the laws of Pakistan, without regard to conflict-of-law rules, except where mandatory consumer law of your country of residence provides otherwise.

9. Contact

Questions about these terms: info@dmindex.com · WhatsApp +92 336 9109 605